≡ Menu

FAQs: Pool Deck Repair, Cool Deck Services Phoenix AZ

call to action image

Here are the most common questions we get asked about our pool deck restoration and kool deck renovation services.

1) What cities do you serve?  Just Phoenix?

No, we do jobs all over Arizona, even well outside the Greater Phoenix area.  Whether you’re in Phoenix, Mesa, Gilbert, Chandler, Tempe, Scottsdale, Glendale, Peoria, Surprise, Avondale, Yuma, Payson, Kingman, Oracle, Eloy, Apache Junction, Flagstaff, Youngtown or anywhere else in this great state?  We’ll solve your pool deck problems.

2) What surfaces can you fix?

Acrylic, acrylic lace, acrylic stamp, concrete, brick pavers, travertine, cantera, marbella stone, cool deck (or “kool deck” depending on how precise you are), even commercial decking for apartment buildings, condominiums, hotels, motels, rec centers and water parks.  See these if you’re unsure what type of swimming pool deck surface you even have.

3) Can my pool deck can be repaired or will it need to be resurfaced?

Great question.  We’ll need to ask you a few questions to make that decision.  If you want, snap some pics of the decking, call us, and we’ll tell you where to email the images.  This way, we can give you a free, instant consultation and talk you through the pros and cons of overhauling the old deck versus redoing it altogether.

4) How much will it cost?

I know you know we’d need more information before we can give you an exact quote.  But at the same time, you probably wouldn’t mind a ballpark number, right?  Well, lemme say this: we’re gonna be closer to the Rolls Royce of repairs than we are the Nissan Versa.  The sidebar says why.  So, if pinching pennies is top priority, we’re not the contractors to call.  If, on the other hand, quality, precision, passion, experience, customer service and repairs that come out looking perfect and last a long time are most important?  Now we’re talking.

5) How soon can you help?

It’ll depend on the season and the type of repair.  If it’s something fairly simple like cracks, peeling, fading, etc., we can obviously get one of our pool deck pros out there much faster than if we’re resurfacing a large area.  What I will say is: don’t wait, as our phone’s been blowing up lately, thanks to websites like this and word-of-mouth.  The bigger jobs are being booked farther and farther out.  Also, if your deck’s dinky, it might fall below our minimum fee.  For example, something like this is gonna be too small, in terms of square footage, for us to work on:

mesa arizona kool deck behind ugly home6) What kind of warranty do you offer?

Since we hired a chemist to create our own high-end cool deck surface, we’re able to offer a generous three year warranty on our work.  And remember: a warranty isn’t much good if the pool deck company is no longer in business when you go to use it.  Just sayin’.  Something to keep in mind.

7) What makes you the best in Arizona?

It’s simple.  It comes down to the three P’s.  We’ve got better people, a better product, and a better process.  What this means to you – should you hire us – is a flawless final product that outperforms and outlasts the rest.  Not only that, but the construction phase is quicker, easier, cleaner and less stressful than you’d experience elsewhere.

8) What’s the next step?

Give us a call.  Don’t worry about the day or time.  We’re excited to hear from you and we’ll work hard to earn your business.  If needed, one of our pool deck repair experts will stop out to take measurements, assess the damage, propose the smartest, most cost-effective solution, and provide you with an estimate and timetable.  That’s free, of course, and you’re under no obligation to move forward.  And don’t worry, we’re not pushy.  If you’re not convinced – after that – that we’re the best pool redecking guys in the game?  We wouldn’t want you to move forward.  You’re in control from start to finish.